1. Introduction
1.1 About Us
These Terms of Service ("Terms") constitute a legally binding agreement between you and Corvue AS ("we," "us," or "our"), a company registered in Norway, with registered office at Fiskekroken 10 B, 0139 Oslo, operating the website https://corvue.ai (the "Website") and providing AI chat services (the "Service").
1.2 Agreement to Terms
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you may not access the Service.
1.3 Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes via email or through the Service. Your continued use of the Service after such notification constitutes acceptance of the modified Terms.
2. Service Access
2.1 Account Registration
- You must register for an account to use our Service
- You may register directly or use authentication through Google or Discord
- You must provide accurate, current, and complete information
- You are responsible for maintaining the confidentiality of your account credentials
2.2 Age Requirements
- You must be at least 18 years old to use the Service
- If you are using the Service on behalf of an organization, you must have authority to bind that organization to these Terms
2.3 Account Security
You are responsible for:
- All activities that occur under your account
- Maintaining the security of your account credentials
- Notifying us immediately of any unauthorized access
- Ensuring your account information is accurate and up-to-date
3. Service Usage and Conduct
3.1 Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service in any way that violates applicable laws or regulations
- Harass, abuse, or harm others
- Impersonate any person or entity
- Attempt to gain unauthorized access to the Service
- Interfere with or disrupt the Service
- Engage in automated data collection without our consent
- Use the Service for malicious or harmful purposes
3.2 Content Guidelines
When using our AI chat service, you agree not to:
- Generate or request illegal content
- Create content that infringes intellectual property rights
- Generate spam, malware, or malicious content
- Request content that promotes hate speech or discrimination
- Use the Service for automated decision-making in sensitive areas
4. AI Service Specifics
4.1 Service Description
- We provide access to various AI language models through our platform
- The Service integrates with multiple LLM providers
- Service availability and specific features may vary based on provider availability
- We reserve the right to modify, update, or discontinue any aspect of the Service
4.2 AI Output and Limitations
- AI responses are generated by third-party LLM providers
- We do not guarantee the accuracy, completeness, or appropriateness of AI outputs
- Users should exercise judgment when using AI-generated content
- The Service should not be used for critical decisions without human oversight
4.3 Third-Party LLM Providers
- Our Service utilizes various LLM providers
- Each provider's terms and conditions apply to their respective services
- Provider availability may change without notice
- We are not responsible for provider-specific limitations or restrictions
5. Payments and Subscriptions
5.1 General Terms
- We may offer various subscription plans and payment options
- All payments are processed through Stripe
- Prices are in [currency] and may vary by region
- We reserve the right to change pricing with notice
5.2 Payment Processing
- You agree to provide accurate billing information
- You authorize us to charge your chosen payment method
- Failed payments may result in service interruption
- All payments are non-refundable unless required by law
5.3 Cancellation
- You may cancel your subscription at any time
- Cancellation will be effective at the end of the current billing period
- No partial refunds for unused periods
- Access continues until the end of the paid period
6. Data Rights and Privacy
6.1 Your Data
- You retain rights to your input content
- We process data as described in our Privacy Policy
- Chat histories are stored securely on EU servers
- You can export or delete your data at any time
6.2 Service Data
- We collect and use service data to improve our platform
- Technical data is collected for security and performance
- Usage data helps us optimize the service
- We do not sell your personal data
6.3 Data Protection
- We comply with GDPR and Norwegian data protection laws
- Data is stored in the EEA (Ireland)
- We implement appropriate security measures
- We promptly notify users of any security incidents
7. Liability and Disclaimers
7.1 Service Availability
- The Service is provided "as is" and "as available"
- We do not guarantee uninterrupted or error-free service
- We may perform maintenance or updates that affect availability
- We are not liable for any service interruptions
7.2 Disclaimer of Warranties
We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to:
- Merchantability and fitness for a particular purpose
- Accuracy or reliability of AI outputs
- Availability of specific LLM providers
- Compatibility with your systems or requirements
7.3 Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid by you for the Service in the past 12 months
- This limitation applies to all claims, regardless of the legal theory
8. Term and Termination
8.1 Term
These Terms remain in effect while you use the Service or maintain an account.
8.2 Termination by You
You may terminate these Terms by:
- Deleting your account
- Discontinuing use of the Service
- Cancelling your subscription
8.3 Termination by Us
We may terminate or suspend your access to the Service:
- For violations of these Terms
- For illegal or harmful activities
- For non-payment
- At our discretion with reasonable notice
8.4 Effects of Termination
Upon termination:
- Access to the Service will cease
- You remain liable for any outstanding payments
- You may download your data within 30 days
- We may delete your data after 90 days
9. Legal Framework
9.1 Governing Law
- These Terms are governed by Norwegian law
- The courts of Oslo, Norway have exclusive jurisdiction
- The UN Convention on Contracts for International Sale of Goods does not apply
9.2 Dispute Resolution
- We encourage informal resolution of disputes
- Any formal legal action must be filed in Oslo, Norway
- You waive any right to participate in class actions
- Small claims may be resolved through local courts
9.3 Severability
- If any provision is found invalid, the remaining Terms remain in effect
- Invalid provisions shall be replaced with valid ones reflecting original intent
- These Terms constitute the entire agreement between parties
10. Additional Terms
10.1 Assignment
- We may assign our rights and obligations under these Terms
- You may not assign your rights without our written consent
- These Terms bind successors and assigns
10.2 Force Majeure
We are not liable for failures or delays due to circumstances beyond our reasonable control, including:
- Natural disasters
- Government actions
- Internet or service provider failures
- Cyber attacks
10.3 Contact Information
For questions about these Terms:
By using our Service, you acknowledge that you have read and understood these Terms and agree to be bound by them.
